Coverage is not transferable.
Warranty service is tied to the original order and original purchaser. Second-hand purchases are not covered.
RGB Rock Light Kit
X Series 7-Inch Pod Light
CYBEREYE Headlight
LED Whip Light
D1 D1S D1R LED Headlight Bulbs
D2S LED Headlight Bulbs
D3R D3S LED Headlight Bulbs
9006 LED Yellow Fog Light Bulbs
H11 LED Yellow Fog Light Bulbs
HALO Pro 8" Black Casing
HALO Pro 20" Black Casing
270° Side Awning - Black
ABS Hard-Shell Side Awning
Mount Brackets











This page covers how we ship — processing, addresses, warehouses and customs. For what shipping costs and how long it takes to your country, see the rate tables.
View Shipping Rates & Delivery Times
Standard shipping is free, with no minimum order, to:
Alaska, Hawaii and US territories are served by different carrier networks and are charged by weight at checkout. All other countries are charged by weight as well. Expedited and express services are always paid, including in the free-shipping regions above.
Full rates and delivery estimates for every region are on the Shipping Fee page.
Orders placed before 2:00 PM PT on a business day are typically packed and handed to the carrier within 1-2 business days. Orders placed on weekends or US public holidays begin processing the next business day.
Processing time is already included in the delivery estimates on the Shipping Fee page. Those ranges run from the day you place your order, not the day it ships — you don't need to add anything to them.
Occasionally an order needs an extra 1–2 business days before it can go out — for example when stock has to move between warehouses, when we miss a carrier's pickup cut-off, or during peak season. If your order hasn't shipped yet and you'd like an update, email us and we'll check on it.
You'll receive a tracking number by email the moment your order ships.
Please enter your address in English, and double-check the postal code and phone number before you place the order. Our carriers require a valid phone number for international and expedited shipments.
We cannot deliver to: PO boxes, or APO / FPO / DPO military addresses. Orders to these addresses will be held and refunded.
If an address is incomplete and we can't reach you, your order is held until we hear back. Orders returned to us as undeliverable can be refunded less the outbound shipping cost, or reshipped once you provide a corrected address.
Need to change your address? Email us as soon as you can. We can update it any time before your order ships — but most orders ship within 1-2 business days, so that window is short. Once a tracking number has been issued, the address is locked with the carrier and we can no longer change it.
If something in your order is out of stock, we'll contact you before shipping. You can choose to receive the in-stock items now and the rest when it arrives, swap the item, or cancel that line for a refund — whichever you prefer.
Some products are offered as pre-orders before stock lands. For these, the processing and delivery times above do not apply.
Once a pre-order ships it's treated like any other order, and our standard Returns & Exchanges applies.
Custom and made-to-order products are not covered by the shipping and delivery times on this page. Production time is confirmed with you per order before we begin. If you're not sure whether an item is made to order, email us before you buy.
We ship from regional warehouses rather than one central location. When an item is already in stock near you it ships from there; anything else ships from overseas.
Your order is routed automatically based on where the items are held and where they're going. We're not able to ship from a warehouse of your choosing.
Prices shown at checkout do not include duties, import taxes or customs fees unless stated otherwise for your country. Any charges levied by your local customs authority are the responsibility of the recipient and are collected by the carrier on delivery.
Duty and tax rules vary by country, by product and by order value, and they change. Novsight does not collect customs fees — we have no control over what your customs authority charges.
If you're unsure what applies to you, check with your local customs office before ordering.
You'll receive a tracking number by email as soon as your order ships. International tracking can take 2–3 business days to begin updating after handover to the carrier — this is normal and does not mean the parcel is lost.
Email service@novsight.com and we'll get back to you within one business day.
Check your warranty period, eligibility, coverage and required information before submitting a request. Warranty coverage starts on the original purchase date and applies to the original purchaser.
Eligible products must be registered within 30 calendar days after the original purchase date. Any approved extension is calculated from that original purchase date. Products in the fixed one-year group do not receive a registration extension.
Start here
Choose the situation that best matches your question before opening a warranty request.
01 · Warranty periods
All periods are calculated from the original purchase date. A valid registration must be completed within 30 calendar days after purchase for an eligible extension.
| Product group | Included products | Standard limited warranty | With valid registration |
|---|---|---|---|
| Group 1 |
|
2 years | 3 additional years 5 years maximum |
| Group 2 |
|
1 year | 1 additional year 2 years maximum |
| Group 3 |
|
1 year |
No extension 1 year fixed |
02 · Eligibility and purchase channel
Warranty service is tied to the original order and original purchaser. Second-hand purchases are not covered.
The NOVSIGHT Warranty Request form is intended for products purchased directly from novsight.com.
Amazon, Walmart, eBay, dealer and retail orders should be handled through the original purchase channel.
The recipient must provide verifiable original order information or ask the original purchaser to assist with the claim.
If the original seller can no longer be contacted or you have another exceptional situation, use the Contact Us form. Contacting NOVSIGHT does not by itself confirm that the claim has been accepted.
Products used in a commercial or industrial environment receive only the applicable standard limited warranty and are not eligible for a registration extension.
03 · Product registration
04 · Coverage and available solutions
NOVSIGHT covers verified defects in materials or workmanship that arise during the applicable warranty period when the product is installed, used and maintained as intended.
NOVSIGHT may approve repair, replacement, exchange or refund.
NOVSIGHT may approve replacement, exchange or refund after confirming an inherent product issue.
05 · Exclusions and limits
These items do not receive long-term product warranty coverage or a registration extension. A clear defect on arrival, wrong item or transit damage may still be handled under the applicable delivery or Returns & Exchanges rules.
06 · Request process
Direct novsight.com orders use Warranty Request. Other orders normally return to the original seller.
Warranty service cannot be completed without information that verifies the original purchase.
Provide the model, SKU or a clear photo of the product label. For vehicle-light claims, NOVSIGHT may also request the after-sales barcode.
Explain what happened and when it began, and attach clear photos or video showing the problem.
NOVSIGHT may request installation information, tests, additional evidence or return of the product before deciding the claim.
After the required information is complete, NOVSIGHT generally aims to propose the next solution within 2–3 business days. This is not a promise that every claim will be fully completed within that time.
07 · Special cases
Final Sale products do not receive the ordinary product warranty shown above. NOVSIGHT warrants only that the product can function normally when delivered. If an inherent product issue prevents normal use, contact NOVSIGHT within 30 calendar days after confirmed delivery. After review, NOVSIGHT may approve replacement or refund without requiring return of the original product. NOVSIGHT makes the final decision.
For an approved Final Sale replacement, NOVSIGHT covers the replacement product and replacement shipping; the customer is responsible for replacement import duties. An approved refund includes the product’s actual paid amount and the delivery shipping actually paid for that product. Activated shipping-protection fees and original import duties are not refunded.
Historical RTT01, RTT02 and RTT03 orders follow the separate Legacy Rooftop Tent Policy & Support. RTT01 and RTT02 have a one-year standard warranty with no registration extension. RTT03 has a one-year standard warranty and may receive one additional year when valid registration was completed within 30 calendar days after purchase.
For an approved oversized-product quality issue, NOVSIGHT may send replacement parts or approve a specific local repair solution. The customer must receive written approval before arranging a repair or incurring a cost. If return of the oversized product is required and the quality issue is confirmed, NOVSIGHT covers the approved return shipping.
08 · Policy relationship
09 · Support
Use Warranty Request for troubleshooting, repair, replacement or another warranty solution. Use Product Registration only to register an eligible product within 30 calendar days after purchase.
Go Hands-Free with Voice Control
Experience ultimate convenience with our voice-activated control panel. Once connected to your off-road lights or electronic devices, you can control your lighting system hands-free using simple voice commands. Perfect for off-road vehicles, trucks, SUVs, and Jeeps, this intelligent lighting solution enhances safety and driving comfort while keeping your focus on the road.
Voice-Contolled Switch Panel Review
Take full command of your light setup with a switch Panel. The Future is Here: Novsight Voice-Controlled Switch Panel
Voice-Controlled Switch Panel Install Guide
Connected to HALO Pro Series 3-inch LED Pod Lights As Sample
What's in the package?
Packing list:
Note:
8-Gang/ 8 Circuits
DC 12-24V
80A
12V 20A / 24V 10A
960W Max Power
1920W Max Power
IP65
ALUMINUM
23.62 inches/0.6m
118.11 inches/3m
38.37 inches/1m
4.19lbs/1.9kg
Yes, dear, it can be controlled by voice, and the buttons can also be used for control, so please don't worry.
Our 8 - gang voice control panel is designed to be as compatible as possible with most off-road vehicle electrical systems and common off-road lights and vehicle - mounted electronic devices. However, electrical parameters vary among different vehicle models and devices. Before purchasing, it is recommended that you check tahe product specifications to confirm that key parameters such as voltage and current match your vehicle and devices. If you have a special vehicle model or device, please contact our customer service, and we will assist you in assessing compatibility.
No, we have set up simple, fixed commands. Please follow the manual.
No internet connection is required; voice control won't be affected by the signal.
No, you can only control it using our predefined commands, but rest assured, they're simple.
It depends on where you are. We will process shipments within 1-2 business days. (Except weekends)
The tracking number will be sent to you via email after the items are shipped. You can also sign up a Novsight account for convenient checking your order.
We do not charge tax on the store. The specific consumption tax will be different depending on your country and region. Only for US/CA/AU orders, we have included product tax.