Novsight Reward Program Policy

Your membership account.

Create a NOVSIGHT account to participate. Use the same email address when shopping, completing reward activities, and submitting eligible marketplace orders so we can credit the correct account.

Each customer may maintain one rewards account. Points and rewards are for personal use and cannot be sold, transferred, or combined across accounts.

Email marketing subscription is optional and separate from membership. You may unsubscribe at any time.

Ways to earn points.

Activities must be available in your rewards account when completed. Previously rewarded activities do not earn points again.

Task-specific requirements, approval steps, and limits are displayed with each activity. Completing an activity does not guarantee points if its requirements have not been met.

How points are calculated and credited.

Purchase points are calculated on the eligible merchandise amount actually paid after discounts, including reward discounts. Taxes, shipping charges, gift card purchases, canceled items, and refunded amounts do not earn purchase points.

Orders must be associated with your membership email address. Purchase points are credited after the order is marked fulfilled. Fulfillment means the order has been processed for shipment; it does not necessarily mean it has been delivered.

Activity rewards may require subscription confirmation, verification, or manual approval before points appear in your account.

If points appear to be missing, contact us with your membership email address, order number, and relevant activity details.

Bonus and double points events.

NOVSIGHT may offer bonus points during selected promotions.

During a double purchase points event, eligible purchases earn 2 points per US$1 spent in total.

Unless an offer states otherwise:

• Eligibility is determined by when the order is placed within the published promotion period and time zone.
• Eligible orders retain their promotional earning rate if fulfilled after the event ends.
• Only purchase points are doubled. Registration, newsletter, social media, birthday, review, gallery, and marketplace verification rewards are excluded.
• Multiple points multipliers do not combine.

Each promotion will state its dates, eligible purchases, and any additional conditions.

Redeeming points for discounts.

The following discount rewards are available:

Sign in, select an available reward, and redeem your points to receive your discount code. Apply the code at checkout using the associated membership account or email address.

Points are deducted when the reward is issued, rather than when the code is used.

Rewards coupons may be combined with eligible website promotions where permitted by the offer and checkout settings. A promotion may exclude combinations when this is disclosed in its terms. Only one points rewards coupon may be used per order.

Reward codes are subject to the expiration date, product exclusions, and other conditions displayed when redeemed. They cannot be exchanged for cash, used to purchase gift cards, or applied retroactively to completed orders. Unused coupon value is not paid out or carried forward.

Product and personalized gift rewards.

Points may also be redeemed for selected products, accessories, and personalized gifts shown in the rewards catalog.

Some rewards require points only. Others require points plus a cash payment. Shipping charges may also apply. Required points, additional payments, delivery restrictions, and available options will be shown before redemption.

Rewards are subject to availability. Please check product compatibility, sizes, colors, and personalization details before confirming your selection.

If a reward becomes unavailable before shipment, we will contact you about a suitable resolution, such as restoring the redeemed points and refunding any payment collected for the unavailable reward.

Product rewards remain subject to applicable return, warranty, and consumer rights provisions. Report damaged, defective, or incorrect items to our support team.

Marketplace order verification.

Customers who purchased eligible NOVSIGHT products through Amazon, eBay, or another supported online marketplace may request a one-time 150-point reward through our order verification page.

To qualify:

• Submit a genuine, completed purchase of a NOVSIGHT product.
• Use your NOVSIGHT membership email address.
• Provide the order number, marketplace, and requested proof of purchase and delivery.
• Ensure the order has not already received this verification reward.

Canceled, fully refunded, fraudulent, and duplicate orders are not eligible. Offline dealer purchases are excluded from this offer.

Each customer may receive this reward once. If additional information is needed, correcting an existing submission does not create another reward entitlement.

This reward is not based on the order value and does not receive purchase points multipliers. It does not require a marketplace review, rating, or change to an existing review.

Reviews and customer photos.

Review rewards are for honest feedback, whether positive or negative. A favorable rating is not required.

Reviews must relate to an eligible verified purchase and meet the requirements displayed with the activity. Duplicate, copied, misleading, or unrelated submissions do not qualify.

Customer gallery submissions must feature eligible NOVSIGHT products and be submitted by someone authorized to share the content. Any permission to publish or reuse submitted content will be explained separately in the submission form.

Applicable reward limits and approval requirements are shown with each activity.

Point expiration.

Points expire 12 months after they are earned. Each points award has its own expiration date. Earning new points does not extend the expiration date of earlier points.

You can check your available balance and points history in your rewards account. A redeemed coupon has its own expiration date, which may differ from the expiration date of the points used to obtain it.

Points have no cash value and cannot be withdrawn as money.

Cancellations, returns, and refunds.

Points earned from canceled or refunded purchases will be removed or adjusted to reflect the eligible amount retained. Partial refunds result in a corresponding points adjustment, including applicable promotional points.

If you return an order purchased with a rewards coupon, any monetary refund is based on the amount actually paid and our Returns & Exchanges Policy. The coupon discount is not refunded as cash.

Contact support about restoring points used for a canceled or returned purchase. We will review the transaction and arrange an appropriate adjustment. The same benefit cannot be retained as both a usable coupon and restored points.

If a points reversal exceeds your available balance, we may adjust the account and apply future earnings toward the outstanding reversal.

Program integrity and changes.

We may correct points issued in error and investigate duplicate accounts, false purchase records, repeated task claims, automated abuse, or other misuse. Affected rewards may be withheld or reversed while the matter is reviewed. Contact support if you believe an adjustment was incorrect.

We may update earning activities, reward availability, redemption requirements, or this policy. Material changes affecting existing points or rewards will be communicated in advance, with any applicable transition arrangements.

Referral offers and membership tier benefits, where available, are governed by their separately published terms.