Submit a request using the form below or contact our customer support team at service@novsight.com.
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Frequently asked questions
How do I choose lights for my vehicle?
Enter the information of your car in the select vehicle search tool. Usually, the model number looks like this: H4, H7, H11, H13, 9004, 9005, 9006, 9007, 9012, etc. We will indicate the bulb model number in the product title.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Check our shipping policy
If you can't finish your order for the reason of address, it is not supported at present.
How long will it take to get my orders?
It depends on where you are. We will process shipments within 1-2 business days. (Except weekends)The tracking number will be sent to you via email after the items are shipped. You can also sign up a Novsight account for convenient checking your order.
Do you charge sales tax? How much is sales tax?
We do not charge tax on the store. The specific consumption tax will be different depending on your country and region. Only for US/CA/AU orders, we have included product tax.
What is your refund policy?
We offer 30-Day Hassle-Free Returns. Conditions apply. For details, please consult our customer service or check our refund and return policy.
