Hilfezentrum

NOVSIGHT SUPPORT

How can we help?

Choose the option that best matches what you need. If none of the options fit, send a general question to our support team.

START A REQUEST

Choose the outcome you want.

A product problem does not force one path. Choose return/refund or warranty service based on the resolution you want.

Return or refund

I want to send a product back or request a refund, including a return related to a product issue.

Warranty service

I want troubleshooting, replacement, repair or another solution under the applicable warranty.

POPULAR SUPPORT

Track an order

Check the latest available delivery status.

Register a product

Register an eligible purchase within 30 days for extended coverage.

Installation support

Get help with installation questions and product setup.

Vehicle Bulb Finder

Find the correct bulb size for your vehicle.

Frequently Asked Questions

Read short answers to common order and product questions.

Contact support

Send a general question that does not fit another request.

POLICIES

Read the rules that apply.

Shipping Policy
Regions, processing times, delivery estimates and oversized exceptions.

Returns & Exchanges
Return eligibility, shipping responsibility and refund process.

Warranty Policy
Coverage periods, registration extensions and exclusions.

Worry-Free Delivery
Shipping protection coverage and claim requirements.

Payment Method
Payment options and checkout information.

STILL NEED HELP?

Send us a general question.

Use Contact Us when your question is not covered by a dedicated request form, support tool or policy.